tel: (213) 637-8600
fax: (213) 637-8606
email: info@megacom-mc.com
"From Notebooks to Networking since 1993!"
RemoteCare Services
MEGACOM offers our clients a convenient way of obtaining system support via utilizing MEGACOM RemoteCare Services.
We can connect to your computer system remotely at your request on-demand to provide assistance with solving your systems problem quickly, easily and safely minimizing your system's down time.
If we can fix/resolve your problem remotely, we will charge you
$49.95 (for Desktop/Workstation/Non-Network Related Supports) or
$125.00 (for Server System/Network Related Supports) per RemoteCare
session.
For virus/spyware/adware/malware detection and clean-up services
provided by RemoteCare services will be charged at $125.00 per
session.
If you would like to request for a RemoteCare session, please contact us first by calling (213) 637-8600 (choose option #2) between 9:00 am to 6:00 pm, PST Monday thru Friday.
One of our technicians or engineers will determine whether we could resolve your problems remotely and make an arrangement for a RemoteCare session if possible.
Please note that we can only make a connection to your system only when you install a support program. After a remote session has been completed, the support program that you had installed on your computer system will automatically be uninstalled; therefore, your system is fully protected from unauthorized access to anyone including MEGACOM staffs. (Meets information security requirements such as HIPPA - Health Insurance Portability and Accountability Act of 1996 requirement for protecting your information from unauthorized access!)
If you agree with above terms and conditions, please click on following icon to initiate a RemoteCare session:
