Welcome to MEGACOM RemoteCare Support Services!

Please download the Remote Support Client shown below to initiate RemoteCare Services.  This will allow our qualified service technician to connect to your system to provide assistance that you require.

(NOTE: You will be billed for this RemoteCare support sessions as described in previous pages unless you are a valid current maintenance support contract client or a MEGACOM RemoteCare Subscriber.)

After you've downloaded above RemoteCare Client program, you will be asked for following information.  Please provide the information as shown below:

Global Support Broker: BROKER.HQ.MEGACOM-MC.COM
User Name:                     type your name
Email Address:               type your email address

After you are finished, please wait for a support technician to connect to your system.  Thank you.
 

Related resources

• Return to RemoteCare Main Page
• MEGACOM RemoteCare Subscription Information
• Download RemoteCare Client Program